Dear Valued Customer,

We want to take a moment to reassure you that your satisfaction and confidence in Hobbyworld-USA are of the utmost importance to us. We understand the passion and dedication that goes into collecting and enjoying scale models, and we are committed to providing you with an exceptional experience every step of the way.

Here's how we strive to earn and maintain your trust:

Accurate Product Descriptions: We provide comprehensive and accurate descriptions for each Item, including detailed specifications, materials, dimensions, and any special features. Our goal is to provide you with the necessary information to make informed decisions about your purchase.

Secure Transactions: We understand the importance of secure online transactions. Our website employs industry-standard encryption protocols to safeguard your personal and financial information. Your payment details are handled securely, ensuring a safe and reliable shopping experience.

Packaging and Shipping: We recognize the value of your scale models and accessories and their condition during transit. Our dedicated team takes extra care in packaging and protecting your orders to ensure they arrive in pristine condition. We work with reputable shipping partners to ensure timely and reliable delivery to your doorstep.

Customer Support: We are committed to providing exceptional customer support. Our knowledgeable and friendly team is available to assist you with any questions, concerns, or inquiries you may have. Whether you need assistance with product selection, tracking your order, or resolving any issues, we are here to help you promptly and efficiently.

Customer Reviews and Feedback: We value the feedback and experiences of our customers. We encourage you to read and contribute to our customer reviews, as they provide valuable insights into the quality of our products and services. Your feedback helps us continuously improve and ensures that we meet and exceed your expectations.

Hassle-free Returns and Exchanges: We understand that sometimes a product may not meet your expectations. Our hassle-free return and exchange policy ensures that you can shop with confidence. If you encounter any issues with your order, we will work diligently to resolve them to your satisfaction.

We appreciate the trust you have placed in Hobbyworld-USA, and we are committed to providing you with an exceptional shopping experience. Should you have any questions, feedback, or concerns, please do not hesitate to contact us. Your satisfaction is our priority, and we will go above and beyond to ensure your needs are met.

Thank you for choosing our website as your destination for scale models, Paints and Accessories. We truly value your business and look forward to serving you again soon.

Warm regards,



Concept and production:

This Online store was created using Prestashop Shopping Cart Software.